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Our editing goal is to make learner-centred courses that meet the needs of our students. But how can we know if we have achieved this, since we seldom have the chance to meet Open Learning students face-to-face? One valuable resource is to check student feedback from post-course surveys in Tableau. This can indicate which specific…

Non-verbal cues are missing in most online courses, so it can be helpful for readers if we incorporate clear design concepts. Headings should be descriptive and show the hierarchy of ideas. Visual aids help orient students to the course. Learning activities, like asking students to summarize or rephrase in a learning journal, work as verification techniques to reinforce the…

Where possible, we try to include examples of people from other cultures or depictions of the diversity of Canadian society in the course. Showing people from diverse backgrounds prepares students for life in a culturally diverse society and helps dispel preconceived ideas about others, which we hope increases the students’ competence for living in an…

Students have a wealth of knowledge and experiences from which to draw; however, at the start of a course they are not experts in the course concepts. One way to communicate concepts clearly to non-experts is to use plain language principles so the writer’s ideas can be easily understandable by anyone. This might include: Defining new…